Payment Policy

At The Kandy Store, we offer Cash on Delivery (COD) as our only payment method for customers in the United States.

1. Accepted Payment Method

We currently accept:

• Cash on Delivery (COD)

2. Payment Restrictions

We do not accept:

• PayPal
• Venmo
• Credit Cards
• Debit Cards
• Personal Checks
• Direct Bank Transfers

3. Payment Currency

All prices listed on our website are displayed in US Dollars (USD $).

4. When Will I Be Charged?

With Cash on Delivery (COD), no payment is required when placing your order online.

• Customers pay for their order upon delivery.
• Orders are confirmed after successful order placement.
• Our team may contact customers to verify order details before shipment.

5. Order Verification

To ensure smooth delivery, customers must provide accurate shipping information. Orders may be cancelled if incorrect or incomplete information is provided.

6. Refunds & Returns

Refunds and returns are handled according to our Refund & Return Policy. Approved refunds will be processed in accordance with the policy terms.

7. Contact Us

If you have any questions regarding payments, please contact our support team.

STORE INFORMATION

Business Name: The Kandy Store

Business Type: Online Retail Store (Bras, Lingerie & Women's Intimate Apparel)

Business Days: Monday to Friday

Support Hours: 9:00 AM – 5:00 PM (ET)

Chat Support: Available 24/7

Customer Support Phone: +1(215) 925-1399

Customer Support Email: support@thekandystore.shop

Business Address:

634 South St
Philadelphia, PA 19147
United States

Response Time:

We aim to respond to all customer inquiries within 24 hours (business days).

Retail Store Information:

The Kandy Store operates both online and through a physical retail location in Philadelphia, Pennsylvania, providing customers with a convenient shopping experience and dedicated customer support.